Self Store FAQ’s

Frequently Asked Questions

When can I access my storage?

You can access your container 24/7 you will be supplied a secure Yard key to allow you the flexibility to access the site at any time.

How Secure is the Storage Facility?

All of our containers are contained within a secure yard and the site has CCTV and floodlights.

Do you provide a removal service as well?

No however we work closely with a number of local removal firms who will be able to give you a quote.

How secure is my container?

The container will need a padlock to secure it.  The customer will provide a padlock.  The type of padlock recommended is a normal padlock but weather proof and for the maximum security you can use a “shroud padlock” which is located behind a metal shroud located on the container door.  Drive & Store keep a selection of padlocks in the office for purchase.

Is there a minimum rental period?

No all we ask is that you advise Drive & Store 1 week prior to you vacating the container

Is the container dry?

Yes the container are fully sealed with plywood hard flooring which is rodent proof.

Does the Rental include insurance?

No Drive & Store do not insure the contents of your container however we are registered with insurastore.com who can provide a quote for self-storage insurance.

How do I book a container?

Just call the office on 01334 65578 or email info@drive-and-store.co.uk and we will arrange for you to sign a contract and you will receive a key to the yard.

Can I get more than 1 key to the yard?

Yes there will be a charge of £10 which will be refundable when returned.

Do I need to pay a deposit?

No all we require is for you to pay your rental either weekly or monthly in advance.

How do I pay for my storage?

For short-term rental  you can pay by cash, cheque, card or bank transfer.

Longer term rental we would prefer customers to setup a regular Standing Order.

When is the office open?

We have an office onsite which supports customers with any queries and we supply padlocks and packing supplies (including boxes and bubble wrap)?  The office is manned most days from Monday to Friday 9am to 4pm however in the event the office is closed just call 01334 655578 and someone will be onsite promptly.